FREQUENTLY ASKED QUESTIONS
How do I track my order?
Once your order is fulfilled & shipped you will receive a "Shipping Confirmation" email which will include your tracking number.
If the link within the email isn't working, you can enter your tracking number on the United States Postal Service site below:
https://tools.usps.com/go/TrackConfirmAction?tLabels=
What are your delivery options?
To ensure safe and timely delivery The Sass Boutique ships with the United States Postal Service.
Do you provide International delivery?
Yes International delivery is available. There will be an additional fee for this shipping service.
What is your returns policy?
Please go to our 'Return' page for information regarding returns of merchandise.
How can I contact you?
Please email us at admin@thesassboutique.com or click the 'Customer Care' tab above for any inquiries or questions. Our Customer Care team will respond within 24 hours. However, this timeframe may increase during peak season, but the Sass Boutique works hard to maintain the best customer service.
What if my item is having quality issues?
We do apologize if you have received an item with a quality issue. We do inspect every item before shipment, but quality issues can occur occasionally. If you are experiencing a quality issue with our product please reach out to us on our 'Customer Care' page or by emailing admin@thesassboutique.com and we would be happy to help!